Kirsten Madden has been voted Best Realtor in Boundary County for 2024. It's not the first time. She said she isn't sure, but she thinks it might be her fourth win. The company she owns, Century 21 Four Seasons Realty, has also been at the top of the ticket in several different categories several times and this year took honors as second place winner of commercial realtor and real estate office.
Madden started in the real estate industry in 2008, went to work for Century 21 Four Seasons Realty in 2013 and bought the agency, which has been in business for 35 years, in May of 2018.
"We provide comprehensive real estate services, including residential and commercial property sales, buyer agency, seller representation, comparative market analysis (CMA), broker price opinions (BPO), and real estate consultations," she said.
When asked how she started, she said that she was inspired to go into the industry when she was working the title and escrow field where she developed a deep understanding and appreciation for the real estate business.
"Over the years, I have grown to truly love the relationship side of this business. Helping people find their perfect home and lifestyle while building wealth and independence through property ownership is incredibly rewarding," Madden said.
As for how they stand up against their competition, she said. "Our success is deeply rooted in our commitment to our clients and community. We prioritize understanding and meeting the unique needs of each client. Our close-knit team works together to provide a personalizd, team-oriented approach that ensures every client feels supported and valued. It's our dedication to building genuine relationships and going above and beyond in our service that sets us apart. Our mission remains "Client Focused," and we are committed to providing personalized, relationship-based service that exceeds expectations."
The saying goes that it takes a village. Madden said that there are a lot of inspirational people who helped shape her journey. "Mentors like Lana Kay Hansen, friends, and family have believed in me, sometimes more than I believed in myself. Steve Carey encouraged me to start in real estate, and Mike Peterson opened the door to further my career."
Madden said that she is grateful to those people mentioned, but "above all else" is grateful for her staff at Century 21 Four Seasons Realty.
"They support me, and the business more than they know. They are hardworking, fun, honest, transparent, and loyal, sharing a deep passion for relationship-based service to our clients. Their love for our community and clients is evident in everything they do. They never miss a chance to build each other up, lend a hand, and celebrate every win.
"[When hiring,] I look for individuals who share our core values of integrity, dedication, and client focus. A great employee is passionate about helping others, possesses excellent communication skills, and is committed to continuous learning and improvement.
"Our team includes associate broker Darci Price and Realtors Jim Greenslitt, Adriana Rice, and Joanna Rice, who is also our office manager. Our team's tight-knit environment and collaborative spirit are key to our success."
Madden said that the best compliment is when clients come to visit and catch up like old friends. "It's also nice when they refer us to their friends and family. And looking forward," she said, "We are exctied to enhance our services and better serve our community by expanding our commercial real estate offerings. Additionally, we are continually sharpening our skillset to improve the overall client experience."
Kirsten Madden can be reached at Century 21 Four Seasons Realty, (208) 267-2100. The office is located at 6521 Walker Lane in Bonners Ferry. Website: www.c21fourseasons.com. Follow her on Facebook.
Article Credits: The Bonners Ferry Herald
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